Healthcare Services
Healthcare Operations Built on Systems, Compliance, and Accountability
VG Healthcare Services strengthens healthcare operations, supports regulatory compliance, and helps organizations build reliable systems for consistent, accountable performance and quality outcomes.
Supporting Skilled Nursing Facilities, Senior Living Communities, and Physician Practices serving seniors.
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COMPLIANCE • OPERATIONS • QUALITY
OUR SERVICES
Practical Solutions for Complex Healthcare Operations
Focused support designed to strengthen compliance, quality, operational systems, and organizational accountability.
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Compliance & Ethics
Compliance Program Audits, Program Development, Compliance Committee Support, Training, Hotline Services, and concern tracking.
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Quality Assurance & Performance Improvement
QAPI Development, Routine Resident Monitoring, CMS Survey Critical Pathway Audits, QA planning, and tracking and trending.
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Operational Readiness
Facility Assessment, Emergency Operations Program, Survey Ready resources, Missing Resident Program, and customized systems.
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Risk Management
Structured incident response, regulatory reporting, investigation documentation, corrective action, and QAPI trending.
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Training & Development
Compliance, Survey Readiness, QAPI, Emergency Preparedness, customized education, and Preceptor Services.
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Customized Solutions
Practical programs and resources developed around identified organizational, regulatory, operational, and quality needs.
EXPERIENCE & LEADERSHIP
Healthcare Compliance Expertise Grounded in Operations
VG Healthcare Services brings decades of healthcare experience spanning healthcare operations, regulatory compliance, quality systems, risk management, organizational leadership, and program development. This experience supports organizations in strengthening systems, addressing complex operational and regulatory needs, and promoting consistent, accountable performance.
When an engagement requires specialized clinical or professional expertise, VG Healthcare Services may engage qualified subject-matter professionals from appropriate interdisciplinary disciplines, including Registered Nurses, to support the specific needs of the organization.
Licensed Nursing Home Administrator since 2002 • Licensed Nursing Home Preceptor since 2007 • Certified in Healthcare Compliance
Professional Recommendations
Recommendations for Lori Viar Pollard, shared on LinkedIn.
“Lori was an absolute joy to have on my team. She is professional, extremely detail oriented, always delivered ahead of schedule, and brought a new positive perspective to the team. With her vast background, I found myself seeking her input many times. I am grateful for her unwavering honesty and integrity!”
Holly Hullett Roy
Entrepreneur · Former manager
LinkedIn recommendation · October 5, 2024
“Lori has a vast knowledge base in healthcare operations, Corporate Compliance and regulatory compliance. She is a strong, organized and independent leader! Lori is very detail oriented with a strong commitment to excellence. I highly recommend her for any consultation needs!”
Stefanie Compton
MHA, RN, NHA
LinkedIn recommendation · August 18, 2024
“Lori provided very timely, thorough, and helpful assistance as an expert witness in contested litigation. It was a pleasure working together, and I recommend her services to anyone looking for an expert in this field.”
Matthew Liller
Attorney at KPM LAW (Kalbaugh Pfund & Messersmith, P.C.)
LinkedIn recommendation · August 16, 2024
LET’S DISCUSS YOUR ORGANIZATION’S NEEDS
Strengthen the Systems Behind Quality Care
Discuss operational, regulatory, compliance, quality, or training needs with VG Healthcare Services.